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OHQ's documents suffice proof of a charge that is payable unless they are revealed to be wrong. Consumer will utilize its practical efforts to notify OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, following the process laid out in Area 15. If Customer disputes a billing, the billing needs to remain to be paid promptly nonetheless OHQ will credit or refund Client if it is later on sensibly figured out by OHQ or pursuant to the dispute resolution procedure described in Area 15 that the invoice was wrong and the Consumer is qualified to a credit score or reimbursement.

Such revisions may consist of, without limitation, changes to the quantities of the Subscription Costs or Use Costs for OHQ Paid Solutions, modifications to the use allocations consisted of in the Pricing Plans, and discontinuation of Pricing Plans. (a) Each such modification will work after affordable breakthrough written notice is given to Consumer (for example, by being uploaded to the OHQ Website), other than that any such alteration that affects a Selected Paid Service will apply to Customer beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer according to Section 16.8.

If Consumer does not terminate its use of any type of affected Selected Paid Solution before the effective day of such modification, Consumer will certainly be regarded to have concurred to such modification with respect to such Selected Paid Solution. (b) If a Prices Strategy selected by Client is stopped, OHQ will give Consumer with sensible advancement notice of no less than thirty (30) days and Client will certainly be given the alternative of picking a brand-new Rates Plan from then-current rates strategies offered by OHQ.

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For avoidance of uncertainty, this paragraph does not put on changes to the Catalog, which are resolved in Section 7 (smith ai virtual receptionists).1. Client stands for that all details provided by Customer and its customers to OHQ (consisting of, without limitation, all contact details and information pertaining to Consumer's Charge card) is exact, updated and full at the time it is provided to OHQ

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Client needs to in any way times adhere to all laws, laws, requirements and codes relevant in link with its usage of OHQ Offerings and the Client's supply of its services and product to its callers. Consumer will not utilize any OHQ Offerings to involve in, or to motivate or help others to take part in, any type of unlawful or illegal activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Client will sustain the applicable Subscription Cost for the brand-new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Asked For Termination Date, or ought to Customer not specify a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends according to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings readily available to Client until the last day of the Final Paid Solution Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will certainly be maintained by OHQ for future use by Customer if Client decides to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will certainly not be liable whatsoever for responding to calls, taking or delivering messages, or doing any kind of various other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Consumer's Account and Customer's access to the Account.

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(e) Following discontinuation of any type of OHQ Providers, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ might need that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Information accumulated by OHQ from Client and its callers may be made use of, revealed and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Website ("") and as might be modified every so often.

The Controller hereby appoints the Cpu relative to processing activities embarked on during the stipulation of receptionist services. OHQ and Client acknowledge and agree that the Processor undergoes the following obligations: The Cpu will abide by the relevant Data Protection Laws and must: (a) only act upon the composed guidelines of the Controller and make certain those acting under their authority do the exact same; (b) make certain that people processing the information undergo an obligation of self-confidence; (c) utilize its finest efforts to protect and safeguard all personal information from unsanctioned or illegal handling, consisting of (however not restricted to) unexpected loss, devastation or damage; (d) guarantee that all handling fulfills the requirements of the GDPR and associated Data Protection Laws; (e) make sure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior approval of the Controller; educate the Controller of any type of designated changes concerning Sub-Processors; they execute a written contract containing the same information security responsibilities as established out in these Terms; comprehend that any kind of failing for the Sub-processor to adhere to the Information Security Rule, the Cpu continues to be totally liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in supplying subject accessibility and enabling information topics to exercise their civil liberties under the Data Protection Regulations.

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The Controller shall carry out appropriate and proper onboarding and due diligence look for all Cpus, with a complete analysis of the obligatory Information Defense Law demands. The Controller shall confirm that the Processor has adequate and recorded procedures for information breaches, information retention and information transfers in area. The Controller will acquire proof from the Processor as to the: (a) confirmation and dependability of the workers made use of by the Cpu; (b) any type of certificates, accreditations and plans as referred to in the onboarding process; (c) technical and functional steps utilized in securing the Personal Data; and (d) treatments in position for permitting data topics to exercise their legal rights, including (however not restricted to), subject access requests, erasure & correction procedures and constraint of handling steps.