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OHQ's records suffice proof of a fee that is payable unless they are revealed to be incorrect. Customer will utilize its sensible efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of invoice of a billing, complying with the process detailed in Section 15. If Client disagreements an invoice, the invoice needs to proceed to be paid in a timely manner nonetheless OHQ will certainly credit or refund Client if it is later fairly identified by OHQ or according to the conflict resolution process outlined in Section 15 that the billing was wrong and the Client is qualified to a credit rating or reimbursement.

Such revisions might consist of, without limitation, adjustments to the amounts of the Membership Costs or Usage Costs for OHQ Paid Services, changes to the usage allocations included in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such alteration will work after sensible development written notice is supplied to Client (as an example, by being uploaded to the OHQ Website), other than that any kind of such revision that affects a Selected Paid Service will apply to Client starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ offers notice of such modification to Client according to Section 16.8.

If Consumer does not end its usage of any type of afflicted Selected Paid Solution before the effective date of such modification, Customer will certainly be considered to have actually consented to such alteration with respect to such Selected Paid Service. (b) If a Pricing Strategy chosen by Customer is ceased, OHQ will supply Client with reasonable advance notice of no much less than thirty (30) days and Consumer will be offered the choice of choosing a brand-new Rates Strategy from then-current prices plans offered by OHQ.

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For avoidance of doubt, this paragraph does not use to modifications to the Cost Listing, which are addressed in Section 7 (top virtual receptionists).1. Consumer represents that all information supplied by Customer and its customers to OHQ (including, without restriction, all call info and information regarding Client's Charge card) is precise, up-to-date and complete at the time it is provided to OHQ

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Consumer has to in any way times comply with all laws, laws, standards and codes appropriate in connection with its use of OHQ Offerings and the Customer's supply of its services and product to its customers. Consumer will certainly not use any type of OHQ Offerings to involve in, or to urge or assist others to engage in, any kind of illegal or illegal tasks.

If a new Paid Solution Term begins earlier than three (3) days after such email is sent out, Consumer will incur the appropriate Subscription Cost for the new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Discontinuation Day, or needs to Client not state a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be preserved and the OHQ Offerings offered to Client till the last day of the Final Paid Service Term (subject to reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Use Credit history will be kept by OHQ for future usage by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will not be liable whatsoever for responding to telephone calls, taking or supplying messages, or carrying out any type of other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Client's Account and Consumer's access to the Account.

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(e) Adhering to termination of any kind of OHQ Solutions, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may need that Customer pay a reinstatement charge of $30 (to cover OHQ's practical costs in refining the reinstatement) Details gathered by OHQ from Client and its callers may be made use of, divulged and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Website ("") and as may be changed periodically.

The Controller thus assigns the Processor relative to handling activities embarked on during the provision of assistant services. OHQ and Client acknowledge and concur that the Processor is subject to the following obligations: The Cpu will adhere to the relevant Information Protection Rules and have to: (a) just act on the written guidelines of the Controller and ensure those acting under their authority do the exact same; (b) make certain that people processing the data are subject to an obligation of confidence; (c) utilize its finest efforts to safeguard and protect all personal data from unsanctioned or unlawful handling, including (yet not restricted to) accidental loss, damage or damage; (d) ensure that all handling satisfies the needs of the GDPR and related Data Defense Regulation; (e) ensure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of desired modifications concerning Sub-Processors; they carry out a composed agreement including the very same information defense obligations as laid out in these Terms; understand that any failure on the component of the Sub-processor to follow the Data Protection Laws, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in providing subject gain access to and enabling data based on exercise their rights under the Data Security Laws.

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The Controller shall execute sufficient and appropriate onboarding and due persistance checks for all Cpus, with a full evaluation of the mandatory Data Defense Law requirements. The Controller shall validate that the Processor has ample and recorded procedures for data violations, data retention and data transfers in place. The Controller shall obtain evidence from the Processor as to the: (a) verification and integrity of the employees made use of by the Cpu; (b) any kind of certifications, certifications and plans as described in the onboarding process; (c) technological and functional actions utilized in safeguarding the Personal Information; and (d) treatments in area for permitting data based on exercise their rights, consisting of (yet not restricted to), subject accessibility demands, erasure & rectification procedures and restriction of processing steps.